So I had a call over the weekend with a client that messaged me and said “hey, I need to speak with you, can I call you at 2?”.

I was tied up and I knew I was going to be driving. My reply was “sorry - will be driving then, if its urgent, call me at 3.” He relented and was fine with that.

We got on the phone and the first thing he said to me was “hey man, I’m having such a hard time with closing and getting them in the door.”… the guy was clearly distraught.

So I had him tell me what contacts he was referring to so I could audit the conversation for him. I check GRIT Suite and lone behold what I do I see.

I see he sends the proposal but has had a hard time reaching him.

I see a bunch of messages in his outbound CRM history to this person. this is what I see -